Remote office staffing for home service companies
Staffelora places a dedicated, trained remote staffer inside your company to run the phones, the leads, the bookings, and the follow-up. Built for HVAC, plumbing, electrical, cleaning, pest control, garage door, lawn and landscape, roofing, appliance repair, handyman, and remodeling companies.
Proven in practice, not promised. Staffelora was built and proven inside Kleen-It Maids, a Fort Worth home service company whose office runs this exact way today: a dedicated remote lead, trained systems, and automation working behind her.
The Problem
Every owner in the trades knows this list by heart. None of it is hard. All of it is relentless, and it quietly costs more than any truck or tool in the business.
What We Handle
Your Staffelora staffer works inside your systems, in your name, on your hours. These are outcomes, not tasks on a timesheet.
Every call picked up quickly and professionally, in your company name.
New inquiries get a real response while the customer is still deciding.
The calendar kept full, accurate, and confirmed, without you touching it.
Crews and techs know where they are going, and customers know when to expect them.
Open quotes chased politely and persistently until the customer decides.
Every finished job followed by a request, so your reputation compounds.
Money you have already earned, collected without awkwardness.
Messages answered, records current, nothing rotting in a pipeline.
Your pages kept active and professional in the background.
Evenings and weekends covered when your customers need you most.
How It Works
A short application and one call. We learn how your office runs today and what is breaking first. Placements are limited, and every one is chosen by fit.
We place one dedicated person with your company, from our United States or Philippines teams, matched to your hours, your tools, and your customers.
Before they ever touch your phones, your staffer is trained on home service systems through our own academy: lead response, booking, dispatch, follow-up, reviews, collections.
Your staffer runs the office day to day, dedicated to your company and never pooled, with trained backup coverage so a sick day never becomes your problem.
The AI Layer
Anyone can place a person. Staffelora places a person plus the automation layer built into your CRM, the same systems running inside our own company today. It is the part of this offer nobody else in staffing can hand you.
Every new inquiry is answered within minutes, day or night, so no lead ever waits on a human schedule to get a first response.
Estimates and open quotes are followed up on a set rhythm, in your voice, until the customer books or says no. Nothing depends on memory.
Every completed job triggers a quality check and a review request at the right moment, turning finished work into public proof.
Invoices are followed up automatically and politely until they are paid, with a human stepping in only when judgment is needed.
Packages
Every placement is a dedicated person on a monthly retainer. Never hourly, never pooled, never sold off a shelf.
The Core Office
One dedicated staffer covering your business hours, trained on your systems before day one. Choose a United States based staffer at the premium tier or a Philippines based staffer at the value tier. The training standard is identical either way.
Extended Coverage
Everything in Office, with coverage extended into evenings and weekends through a trained split team. Your customers reach a person when they actually call, not just when the office is open.
The Full Build
Your staffer plus the automation layer built into your CRM. The office stops being a person doing tasks and becomes a system that runs: speed to lead, follow-up cadences, the review engine, and collections, all working behind your staffer every day.
Pricing is given on your call, after fit, because the right scope depends on your call volume, your hours, and your systems. What we can promise here: a monthly retainer, quoted plainly, with no hourly clock running and nothing discounted to win the signature.
Case Study
Kleen-It Maids
Premium home cleaning company
Fort Worth, Texas
Kleen-It Maids is a growing home service company in Fort Worth, and its office does not sit in Fort Worth. A dedicated remote office lead runs the inbox, the bookings, and the calls inside the company CRM every day, the way any strong office manager would, because that is exactly what she is.
The phones get answered, the leads get answered in minutes, and the owner runs the business instead of the inbox.
Around her, the systems do the remembering: automated follow-up keeps open quotes moving, a review engine turns finished cleans into public proof, and collection follow-up makes sure completed work turns into collected money. She handles the people. The systems handle the repetition.
The result is the thing every owner in the trades actually wants: an office that runs to a standard whether or not the owner is standing in it, and an owner whose time goes back to the business. Staffelora exists because other owners kept needing exactly that, and Kleen-It is the living proof it works before you ever sign anything.
Who It Is For
Questions
Training happens before placement, never on your customers, so most staffers are ready to run your office within a few weeks of your application being accepted. The exact start date depends on the role and your systems, and we will give you a firm date on your call.
We do, through our own academy, before their first day with you. Training covers home service systems first: lead response, booking, dispatch support, follow-up, reviews, and collections. Then it covers your company specifically, your tools, your hours, and your way of talking to customers.
Coverage is built into every placement. A trained backup, briefed on your company and your systems, steps in so the phones and the inbox never go quiet. You will never be the backup plan for your own office.
Geography and price tier. United States based staff are the premium tier; Philippines based staff are the value tier. The recruiting bar, the academy training, and the standard of work are exactly the same, and many owners start with one and add the other as coverage grows.
A three month initial term, so the placement has a fair window to prove itself, then month to month on 30 days notice. One monthly retainer, quoted on your call after fit. No hourly billing, ever.
The tools home service companies already run: ServiceTitan, Housecall Pro, Jobber, HighLevel, and similar CRMs. Your staffer works inside your stack, not around it. If your setup is unusual, we will tell you honestly on the call whether we can run it well.
Book a Call
Tell us about your company and what is breaking first. Every application is reviewed personally. If the fit is right, the next step is a call to map your office, your coverage, and your start date.
Placements are by application and fit, in limited numbers, because every staffer is trained before they are placed. That limit is deliberate. It is what keeps the standard where it is.
We review every application by hand. If the fit is right, your reply will include times for your call, where we map your office and your start date. Talk soon.